Scheduling Appointments

All sessions are scheduled by appointment. Please call us at 01 45 49 97 29 or stop by the centre to book. For your first time, please allow 10 extra minutes before your session in order to fill in our information sheets and orient yourself in the centre.

All sessions should be paid in advance or directly afterwards. Payments are accepted in cash, cheque or credit/debit card.

Cancellation Policy

Cancellations must be made 24 hours before the scheduled session. If you are unable to cancel your appointment within the scheduled guidelines, you will be charged the cost of the session. NOTE: Cancellations for Monday appointments must be received on Saturday.

Purchases and refunds

All purchases for classes are limited to 6 months.
We will grant no refunds. In case of moving, illness or other reason to stop after having purchased a package or carnet, we ask you to present us with a letter explaining the reason (doctor’s note, proof of residence in another area, etc.). With management approval of your particular case, you may transfer your remaining credit or classes to another per.
No returns will be accepted for merchandise (t-shirts, dvds, balloons, or magic circles).

Workshops

All workshops require pre-registration with payment in full to guarantee your place. Counting one week before the scheduled workshop, no refunds will be given.

Tardiness

Mats or Quartets :
Warm-up is a crucial part of group classes, and for your safety, if you are more than 20 minutes late, you will not be allowed to join the class. Your absence will be considered as a cancellation, and your account will be debited.
Privates or Duos:
If you are running late for your private session, please try and make it anyway. The class can begin up until 35 minutes after the hour. A delay greater than 35 minutes will automatically forfeit the class, and you will be charged the amount of your lesson.

Injuries

Clients with injuries are allowed to take basics mat classes. However, only injury free clients are permitted to take quartets.

Pregnancy

For pregnant women, we recommend practicing Pilates during your pregnancy only if you have been doing so for at least three months prior to conception. Also, if you have previously had any complications or difficulty with the pregnancy or past pregnancies, including bleeding, previous miscarriage, etc., we recommend that you start your Pilates training six to eight weeks after giving birth.

If you are pregnant and have already practiced Pilates, please come to your session with a note from your doctor specifying that you can practice sports. Please disclose all information to your professor about the pregnancy or past pregnancies. Private sessions are advised, rather than group classes, throughout the pregnancy. Ultimately, we count on our pregnant clients to provide constant feedback and information throughout the session in order to keep their bodies safe and healthy.